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Taking Technology to New Heights

That call from your boss might be an AI. How to spot a voice-clone scam

Title graphic: That call from your boss might be an AI

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The phone rings. It sounds exactly like your boss, your bank or a longtime client, and they need a payment sent today. In 2026, that voice could be completely fake.

At a glance

  • Lost to phone fraud in the first half of 2026: $665 million (FTC)
  • Of that, scammers pretending to be a business: nearly $128 million
  • Audio needed to clone a voice: as little as three seconds, in a 2023 Microsoft research demo
  • Best defense: hang up and call back on a number you already trust

How good have the fakes gotten?

Good enough to fool people who should know better. In 2024, a finance employee at the engineering firm Arup sent $25.6 million after a video call with people he thought were his colleagues. Hong Kong police later confirmed they were all deepfakes. A 2026 study by researchers at Harvard and Meta found that people failed to recognize nearly a third of AI voices, and heavy AI users were no better at spotting them than anyone else.

The Federal Trade Commission has warned that scammers are cloning the voices of business executives to get money or sensitive information, and in September it asked for public input on whether online ad platforms are making these impersonation scams easier.

Warning signs

  • Urgency. “This has to go out in the next hour.”
  • Secrecy. “Don’t mention this to anyone yet.”
  • Unusual payment methods. Wire transfers, gift cards or cryptocurrency.
  • Requests for codes. No real bank, boss or vendor needs your one-time login code or password over the phone.
  • A changed bank account. A vendor suddenly asking you to pay a new account is one of the most common setups.

Simple habits that stop it

  • Hang up and call back using a number you already have, from a business card, a contract or the company’s official app. Scammers can fake caller ID, but they can’t redirect a call you place yourself.
  • Require two people to approve any payment or bank change over a set amount.
  • Set a code word with family members and key staff for emergencies.
  • Use your carrier’s call blocking tools. The FCC has guides at fcc.gov/blockit.
  • Report it at reportfraud.ftc.gov, even if you didn’t lose money.

The technology behind these scams will keep improving. The good news is that the defense is old-fashioned and still works: slow down and verify.

Need a hand with this at home or at work? HD Technologies sets up, secures and supports Wi-Fi, computers and networks for homes and small businesses. Email us at [email protected].

Sources: KTVZ / Stacker, FTC, FTC voice cloning comment.

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